Shipping Policy

Last updated: September 30, 2026

Order Processing

Orders are processed within 1 to 3 business days after payment is confirmed. Orders placed on weekends or holidays are processed the next business day.

Shipping Rates and Delivery Times

Shipping costs and estimated delivery times are calculated at checkout based on your address and the items in your order. Delivery times are estimates and may be affected by carrier delays, weather, or high order volume.

Order Tracking

Once your order ships, you will receive an email with a tracking number so you can follow your package.

Shipping Address

Please make sure your shipping address is correct at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. Contact us right away if you need to change your address.

Damaged, Lost, or Incorrect Items

If your order arrives damaged, is lost in transit, or is not what you ordered, contact us at primeameric100@gmail.com with your order number and photos (if applicable) and we will make it right.

Returns

We accept returns within 3 days of delivery. To be eligible, items must be unused, in their original condition and packaging, and you must contact us within that 3-day window to start your return.

Requests made more than 3 days after delivery cannot be accepted.
Contact us at primeameric100@gmail.com with your order number to receive return instructions.
Once we receive and inspect your return, we will notify you about your refund. Approved refunds go back to your original payment method.
Original shipping costs are non-refundable unless the return is due to our error.